Privacy Policy

Privacy Policy for Real Relief Therapy

Welcome to Real Relief Therapy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our worldwide online hypnotherapy services conducted via Zoom.

1. Information We Collect We collect personal information that you voluntarily provide to us when you book an online hypnotherapy session, fill out intake forms, or contact us. This may include your name, email address, phone number, billing information, and any personal background details you choose to share to help us tailor your virtual hypnosis experience.

2. How We Use Your Information We use the information we collect primarily to provide, operate, and maintain our telehealth hypnotherapy services. This includes scheduling your Zoom sessions, processing payments, sending appointment reminders, and communicating with you regarding your progress. We may also use your information to improve our website functionality and optimize your user experience.

3. Zoom and Third-Party Platforms Because our hypnotherapy sessions are conducted worldwide via Zoom, your name and video feed will be processed through their platform during your appointment. We do not record sessions without your explicit, prior written consent. We also utilize secure third-party payment processors and scheduling software, which adhere to strict data protection standards, to manage your bookings and transactions.

4. Confidentiality of Session Data The nature of hypnotherapy requires a foundation of trust. Any personal or sensitive information discussed during your private virtual sessions is kept strictly confidential. We do not share, sell, or disclose your session details to any outside parties unless explicitly requested by you in writing, or if we are required to do so by law to prevent harm to yourself or others.

5. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to analyze site traffic, understand where our worldwide visitors are coming from, and improve our online presence. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website, such as our online booking portal.

6. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. International Data Transfers Real Relief Therapy serves clients globally. If you are accessing our website and services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our central servers and operations are located. By using our services, you consent to this transfer.

8. Your Data Privacy Rights Depending on your location, you may have specific rights regarding your personal information, such as the right to access, correct, or request the deletion of your data. If you would like to exercise any of these rights, please contact us directly, and we will promptly address your request in accordance with applicable data protection laws.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us before scheduling your online session.